Linux needs more support

In Mark Shuttleworth's blog he has started a new series of posts regarding Linux's lack of support.

Whenever I’m talking to an audience of typical computer users about Linux I’ll hear those words. I also often hear them when I’m meeting with organisations that could well benefit hugely from free software infrastructure or desktops. “I’ve heard about Linux, it sounds great but it’s not supported.”

This holds true for some people, who expect "support" to be this centralized IT help desk, or that computer shop down the street doesn't know his sudo from his judo. But for those willing to dive in to Linux, there is plenty of support to be found, on the distribution's forums, or forums dedicated to that distribution. I myself have even resorted to using Yahoo Answers just for a quick and easy answer to a particularly daunting problem. If you're really the type of person who needs "real support" you could go with Red Hat or CentOS for all your Enterprise computing needs.